How Can We Help You?
GENERAL
What is My Skin Food? How does My Skin Food work?
My Skin Food is an online skin care shop - a skin care and beauty collection, - whose mission is to bring gorgeousness straight to you by offering your favorite skin care products from across Asia. There are thousands of people who choose to buy their skincare and beauty products online, but what makes us different? Our aim is to provide skin care products for customer best skin ever. From head to toe, there's a solution for every skin issue. My Skin Food was provides absolute favorite skincare products range to fulfill different customers demand. Plus, My Skin Food was caring the top skin care brands make beauty products which are cleanser, mask, moisturizer, intense care, sunscreen and other with well ranging and the more affordable price. Next, we also aim is to make customer shopping experience simple and affordable, with the best range of brands available.
We are certified partners and distributors of the brands we carry so you'll only get 100% Authentic products delivered to you. As we are an online skin care store with no physical shops and overheads, you know we are passing great savings on to you, ensuring that you are offered only the best value in the comfort of your home!
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Help! I don’t know how to buy things online.
Here we will show you a quick and simple guide of steps from register till make payment.
Shopping in the website
Add to cart the desire item(s)
Check out the shopping cart
Check the desired item quantity or other detail
Click “Checkout now” for your shopping cart
Fill up shipping information and click “Add new address”
Choose for courier arrangement
Choose the payment method
Check out order
Get the order ID
Make payment
Inform payment thru call/email/FB inbox
PAYMENT
How to make payment?
My Skin Food supports online payment and manual transfer gateway that facilitates online merchants or e-commerce merchants' online store in Malaysia to process online transactions in Ringgit Malaysia currency ( MYR ) in large extent and securely. You will only see the payment page after clicked ‘check out’ button. Online Payment Options such as:
Bank Name : Public Bank
Account Name : My Skin Food
Account No. : 1234567890
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Bank Name : Maybank
Account Name :My Skin Food
Account No. : 998877665544
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*For the "Manual Transfer" members, please send an email to myskinfood@gmail.com to inform regarding your successful payment. Payment details must provide and order ID when you check out.
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SHIPPING
How much is your delivery fees?
My Skin Food provides Buy 3 Free Shipping to West Malaysia.
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Shipping fee calculation is as below :
West Malaysia - RM6.80 for all courier service for single item purchased.
East Malaysia - RM12 for Poslaju courier service. Free shipping available if you spend RM150 and above in a single receipt.
RETURN
How do I return an item?
We want you to absolutely love your My Skin Food purchase. If you'd like to return or exchange an item, we will do everything we can (within reason) on this journey to gorgeousness together!
Please e-mail us a Refund Application Form in the following format:
Name:
Register email:
Address:
Contact No.: Telephone / Mobile
Order No.:
Product Name:
Receive Date:
Return Date:
Reason: (For feedback purposes)
Price:
Postage/Mailing Cost: (Please attach a copy of postag receipt/document
Bank account details: (full name/bank account number/which bank)
Once you have completed the form, please email it to us at myskinfood@gmail.com. If you have any difficulties or problems, please do not hesitate to contact us at 123-456-7890. Our administrator will contact you once your request is confirmed, and then we will refund to you within 1 -14 working days.